Apple Apologizes For Faulty Butterfly Switch Keyboards in New MacBooks

Apple has apologized to users who are still encountering issues with the third-party butterfly keyboards on MacBooks and MacBook Pros even after the company introduced a fresh batch of laptops last year with redesigned keyboards.

The butterfly keyboards have troubled users with unexpected repetition of letters while typing, unresponsive keys and sticky keys and with letters not appearing.
"We are aware that a small number of users are having issues with their third-generation butterfly keyboard and for that we are sorry," MacRumors quoted an Apple spokesperson as saying on Wednesday.

While Apple had a free repair program for affected 2015-17 MacBook and 2016-17 MacBook Pro models, the latest 2018 MacBook Pro and 2018 MacBook Air models with third-generation butterfly keyboards do not qualify at this time.
Image: iFixit